AI WhatsApp assistantLess busywork. More conversations.
Answer questions, collect bookings and take orders with an AI assistant that knows your business.
From a message to an appointment request
Example dental clinic
ChatFlow assistant
Customer
I'd like to book a teeth cleaning.
ChatFlow assistant
Of course! What day and time would you prefer?
Tomorrow at 3 PM, please.
Appointment request
Teeth cleaning
Tomorrow · 3:00 PM
Waiting for your confirmation
- No code required
- Free plan, no credit card
- Your team stays in control
Pearl Dental Clinic
online
Hi, how much is teeth cleaning?
10:02 AM
Hi 👋 Cleaning is $35 and takes about 30 minutes. Would you like to book?
10:02 AM
Yes, tomorrow afternoon if possible
10:03 AM
Tomorrow we have 3:00 PM or 4:30 PM free. Which one works for you? 😊
10:03 AM
Your business knowledge. Better first replies.
Add your business information and choose how your assistant helps. No code required.
- Add FAQs, services, prices and opening hours.
- Bring in information from a website or document.
- Test your answers privately before publishing.
From a chat to your calendar.
Collect appointment requests on WhatsApp, then review and confirm them in one place.
- See appointments in a day, week or list view.
- Let customers reschedule through a link when enabled.
- Keep waitlist and return-visit tasks alongside bookings.
AI replies. People stay in control.
When a customer needs a person, your team can pick up the conversation with its context already in view.
Assign an owner and see what needs a reply.
Review handoff context, notes and customer details.
Reply yourself and choose when AI resumes.
Every customer and every branch, organised.
Each WhatsApp chat becomes a lead you can follow up. Growing businesses can add branches in other cities or countries.
Leads
- Leads arrive from your WhatsApp chats, or add them yourself.
- Open a lead to see their chats, appointments and orders.
- Search, filter, tag and export your leads to Excel or CSV.
Branches
- One WhatsApp number: the assistant asks which branch the customer wants.
- Each branch has its own address, hours, time zone, currency and prices.
- Give team members access only to the branches they work at.
WhatsApp and email campaigns to your leads.
Message the leads you already have from one Campaigns page, then see how each campaign did.
Start your first campaignWhatsApp campaigns
Send an approved message to the leads you pick, and see how many were delivered and read.
Email campaigns
Email your leads now or on a schedule, with an unsubscribe link in every message.
Available features depend on your plan. Compare plans
How it works
Add your knowledge, test your answers, then connect with customers.
Tell us about your business
Add your details, services and common questions. You can start with sample data.
Try your assistant privately
Choose its tone and test answers before any customer sees them.
Connect when you are ready
Set up your WhatsApp connection, then publish and manage conversations with your team.
See ChatFlow with your business in mind.
Tell us a little about your business. We'll arrange a walkthrough and answer your questions.
- Explore customer replies, bookings and the shared inbox.
- Talk through your setup and which plan fits.
Frequently asked questions
What is ChatFlow?
ChatFlow is an AI chatbot for WhatsApp. It answers your customers' questions, books appointments and takes orders using information you give it, and lets your team take over any conversation.
Do I need technical skills?
No. Add your business information, test the assistant privately, then set up your WhatsApp connection and publish when ready.
Which businesses is it for?
Clinics, restaurants, stores, salons, real estate agencies, online shops and service businesses, any business whose customers message them on WhatsApp.
Can it reply in other languages?
Yes. Your chatbot replies in the language the customer writes in, so English and Spanish speakers both get answers.
What happens when the chatbot doesn't know an answer?
The assistant uses your business information and can hand conversations to your team when it cannot help. Review test answers before publishing.
Can one WhatsApp number serve several branches?
Yes. Your assistant asks which branch the customer wants, then uses that branch's address, opening hours, time zone, prices and currency. The Free plan includes 1 branch, Starter 3 and Pro 10, in any country.
Can I run marketing campaigns?
Yes. From one Campaigns page, on paid plans, you can send WhatsApp and email campaigns to your leads and see how many were delivered, read or sent.
How much does it cost?
You can start for free with 100 AI replies a month. Paid plans start at $15 per month. See the pricing page for details.
Build your WhatsApp assistant with ChatFlow
Your chatbot answers questions, books appointments and takes orders while you focus on your business.
Try Chatbot Free