Prices and availability
It answers from your product list, and knows when an item is marked unavailable.
For shops, supermarkets & pharmacies
The WhatsApp chatbot for shops and supermarkets
Your customers already ask on WhatsApp: "Do you have it? How much? Can you deliver?" ChatFlow answers from your product list, takes their order for delivery or pickup and tells them your opening hours, while your staff serve the customers in the shop.
Free to try · No credit card · Set up in 5 minutes
Al Nour Market
online
Do you have Nido milk 2.5kg?
10:02
Yes 👍 Nido 2.5kg is $21. Would you like delivery or pickup?
10:02
Delivery, with 2 packs of water
10:03
Done ✅ Nido 2.5kg + 2 packs of water. What's your address?
10:03
What it does for your shop
Orders for delivery or pickup
It writes down the items and quantities and sends you the order to prepare.
Opening hours
It tells customers if you're open now, and when you open next.
Voice notes and photos
Customers can send a voice note or a photo of what they need, and it understands.
Weekly offers
On Starter and Pro, send your offers to customers on WhatsApp, with an unsubscribe button.
Arabic and English
It answers in the customer's language.
Questions it answers for you
- “Do you have this product, and how much is it?”
- “Do you deliver to my area?”
- “What time do you close today?”
- “What offers do you have this week?”
- “Can I order and pick up later?”
- “Do you accept card payments?”
Live in minutes
- Step 1
Connect WhatsApp
Link your business WhatsApp number in one click. No technical setup.
- Step 2
Teach your chatbot
Add your hours, prices, services and common questions — or upload a PDF.
- Step 3
Let AI answer customers
Your assistant replies instantly, day and night, using what you taught it.
- Step 4
Step in any time
When a customer needs a person, you take over the chat with one tap.
Frequently asked questions
I have hundreds of products. Is that a problem?
No. Add your main products with prices (with photos if you like), and add the rest as simple lists in knowledge. The chatbot answers from both, and hands anything it doesn't know to you.
How do I get the orders?
Every order appears in your Orders page and inbox. You confirm it with one tap and prepare it.
Can I send offers to all my customers?
On Starter and Pro you can send approved WhatsApp messages to your customers or a group of them. Customers can unsubscribe with one tap.
How much does it cost?
Start free with 100 AI replies a month. Paid plans start at $19 per month.
Take shop orders on WhatsApp
Add your products, connect WhatsApp and let ChatFlow answer your customers.
Create Your Chatbot