Replies day and night
Patients get an answer in seconds, even after the clinic closes and on weekends.
For clinics & medical centres
The WhatsApp chatbot for clinics
Patients message you at every hour to ask about prices, doctors and free times. ChatFlow answers them instantly on WhatsApp, collects appointment requests in your open slots and reminds patients the day before, so your reception team can focus on the people in front of them.
Free to try · No credit card · Set up in 5 minutes
Pearl Dental Clinic
online
Hi, how much is teeth cleaning?
10:02
Hi 👋 Cleaning is $35 and takes about 30 minutes. Would you like to book?
10:02
Yes, tomorrow afternoon if possible
10:03
Tomorrow we have 3:00 PM or 4:30 PM free. Which one suits you? 😊
10:03
What it does for your clinic
Books into free slots
It offers only times that fit your opening hours and capacity, then you confirm the request with one tap.
Fewer no-shows
Patients get a WhatsApp reminder the day before, with buttons to confirm or cancel. Cancelled times free up again.
Understands voice notes
Many patients prefer to speak. ChatFlow understands voice notes and photos and replies in text.
Hands medical questions to you
It never gives medical advice. When a patient needs a doctor or a person, the chat comes to your team.
Arabic and English
It replies in the language each patient writes in, from the same information you add once.
Questions it answers for you
- “What are your opening hours?”
- “How much is a check-up, cleaning or consultation?”
- “Which doctors work on which days?”
- “Do you have a free appointment tomorrow?”
- “Where are you, and is there parking?”
- “Can I move or cancel my appointment?”
Live in minutes
- Step 1
Connect WhatsApp
Link your business WhatsApp number in one click. No technical setup.
- Step 2
Teach your chatbot
Add your hours, prices, services and common questions — or upload a PDF.
- Step 3
Let AI answer customers
Your assistant replies instantly, day and night, using what you taught it.
- Step 4
Step in any time
When a customer needs a person, you take over the chat with one tap.
Frequently asked questions
Will the chatbot give medical advice?
No. It answers from the information you give it, such as prices, services, hours and location. For anything medical, it tells the patient a team member will reply and hands the chat to you.
How does appointment booking work?
You set your opening hours, how long each slot is and how many patients you can see at the same time. The chatbot suggests free times, collects the patient's choice and sends you a request to confirm. The day before, the patient gets a reminder.
Can my receptionist still reply?
Yes. Every conversation is in a shared inbox. Anyone on your team can reply, and the chatbot steps back when a person takes over.
How much does it cost?
You can start free with 100 AI replies a month. Paid plans start at $19 per month and include more replies and team members.
Let ChatFlow answer your patients
Set it up in minutes with your services, prices and hours. No technical skills needed.
Create Your Chatbot