Takes orders
It writes down products and quantities, asks for delivery details and sends you the order to confirm.
For online stores & Instagram shops
The WhatsApp chatbot for online stores
Shoppers ask about sizes, prices, delivery and returns before they buy, and a slow answer is a lost sale. ChatFlow replies instantly on WhatsApp and on your website, shows your products as cards with photos, takes the order and sends your payment link.
Free to try · No credit card · Set up in 5 minutes
Nova Store
online
Is the black hoodie available in size L?
10:02
Yes 🙌 The black hoodie in L is available for $30. Shall I add it to an order?
10:02
Yes please. How long is delivery?
10:03
Delivery takes 1–2 days inside Amman 🚚 Can I have your name and address?
10:03
What it does for your store
Product cards with photos
Customers browse a tappable list of products and see a card with the photo, price and an Order button.
On your website too
Add the chat bubble to your store with one line of code. Same chatbot, same inbox.
Answers before they leave
Sizes, shipping, returns and payment questions get an instant answer, day and night.
Bring customers back
On Starter and Pro, send new arrivals and offers to your customers on WhatsApp.
Arabic and English
It answers in the shopper's language.
Questions it answers for you
- “Is this available in my size or colour?”
- “How much is delivery, and how long does it take?”
- “Can I pay on delivery?”
- “What is your return policy?”
- “Do you have anything similar?”
- “Where is my order?”
Live in minutes
- Step 1
Connect WhatsApp
Link your business WhatsApp number in one click. No technical setup.
- Step 2
Teach your chatbot
Add your hours, prices, services and common questions — or upload a PDF.
- Step 3
Let AI answer customers
Your assistant replies instantly, day and night, using what you taught it.
- Step 4
Step in any time
When a customer needs a person, you take over the chat with one tap.
Frequently asked questions
Does it connect to Shopify or WooCommerce?
Not directly yet. You add your products in ChatFlow (name, price, photo, description), and the chatbot uses them. You can also add your shipping and returns policy as knowledge.
How do customers pay?
Add your own payment link or payment instructions (for example bank transfer or cash on delivery). The chatbot shares them with the order and the customer pays you directly.
Can it answer order status questions?
It doesn't read your delivery system. For order status it tells the customer your team will check, and the chat comes to your inbox.
How much does it cost?
Start free with 100 AI replies a month, including the website chat bubble. Paid plans start at $19 per month.
Turn WhatsApp chats into orders
Add your products, connect WhatsApp and put the chat on your website in minutes.
Create Your Chatbot